Shipping policy

Shipping Policy

At Chingaderas De Lupe, we take pride in creating and shipping your items with care 

Shipping Locations
We currently ship within the United States only.

Processing Time
All items are made to order. Please allow 7–14 business days for processing before your order ships.

Epoxy Tumblers: Due to the curing process required, epoxy tumblers have a longer processing time and may take 3+ weeks before shipping.

Processing times may vary during high-volume periods, holidays, or pop-up events.

Shipping Time
Once your order has shipped, estimated delivery time is 3–7 business days, depending on your location.

Please note: Shipping times are estimates and may vary due to carrier delays.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.

Delays
We are not responsible for delays caused by shipping carriers, weather, or incorrect shipping information provided at checkout.

Incorrect Addresses
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages
Chingaderas De Lupe is not responsible for lost or stolen packages once marked as delivered by the carrier.
If you experience an issue, please contact the shipping carrier directly.

Damaged Items
If your item arrives damaged, please contact us within 3 days of delivery at:
chingaderasdlupe@gmail.com

Include your order number and clear photos of the item and packaging so we can resolve the issue.

Contact Us
For any shipping questions, contact us at:
chingaderasdlupe@gmail.com