Refund policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return:

• Item must be unused, unworn, and in original condition
• Item must be in original packaging
• Proof of purchase is required

To start a return, contact us at chingaderasdlupe@gmail.com.
Returns sent without prior approval will not be accepted.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at chingaderasdlupe@gmail.com.

All custom or personalized items are final sale.

We only offer replacements if:

• Your item arrives damaged, or
• There was an error on our end

 

Damages & Issues
Please inspect your order upon delivery.
You must contact us within 3 days of receiving your item if:

• The item is damaged
• You received the wrong item

Please include:

• Your order number
• Clear photos of the item and packaging

We will review and make it right as quickly as possible.

 

Non-Returnable Items
We do not accept returns on:

• Custom or personalized items
• Sale items
• Gift cards

Exchanges
We do not offer direct exchanges.
If approved, you may return your item and place a new order.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at chingaderasdlupe@gmail.com.